1. Introduction

At Nomestia, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services, visit our website, or interact with us in any way.

By using our services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand how we handle your information.

2. Information We Collect

We collect several types of information from and about users of our services:

2.1 Personal Information

This includes information that can identify you as an individual, such as:

• Name, postal address, email address, telephone number
• Date of birth and nationality
• Payment information and billing details
• Passport or ID information (when required for booking)
• Travel preferences and special requests
• Loyalty program membership details

2.2 Non-Personal Information

This includes information that does not directly identify you:

• Browser type and version
• Device information
• Operating system
• IP address
• Usage data and browsing patterns
• Referral sources

2.3 Information Collection Methods

We collect information through various methods:

• Direct interactions when you provide information
• Automated technologies or interactions
• Third parties or publicly available sources

3. How We Use Your Information

We use the information we collect for various purposes:

• To process and manage your reservations and stay
• To provide personalized services and experiences
• To communicate with you about your bookings, services, or inquiries
• To send you marketing communications (with your consent)
• To improve our services and website
• To conduct research and analysis
• To comply with legal obligations
• To prevent fraud and protect our rights

4. Information Sharing

We may share your information with:

• Our affiliated hotels and resorts to fulfill your bookings
• Service providers who perform services on our behalf
• Business partners with your consent
• Legal authorities when required by law
• In connection with a business transaction (merger, acquisition, etc.)

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us deliver a better website experience, analyze usage patterns, and personalize content.

5.1 Types of Cookies We Use

• Essential cookies: Required for the website to function
• Analytical/performance cookies: Help us improve our website
• Functionality cookies: Remember your preferences
• Targeting cookies: Deliver relevant advertisements

5.2 Managing Cookies

You can control cookies through your browser settings. Please note that disabling certain cookies may impact your experience on our website.

For more detailed information, please refer to our Cookie Policy.

6. Your Rights

Depending on your location, you may have various rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate information
• Right to request deletion of your information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We regularly review our security practices and procedures to ensure the ongoing security of your information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with a revised "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: